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Terms of Service

Effective Date: November 6, 2025
Last Updated: November 6, 2025

Welcome to EJ's Wine Shop & Tasting Room ("EJ's Wine Shop," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website ejswineshop.com (the "Site") and any services we provide.

By accessing or using our Site, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Site.

1. Acceptance of Terms

By using our Site, you:

  • Confirm that you are at least 21 years of age
  • Agree to comply with all applicable laws and regulations
  • Agree to these Terms of Service and our Privacy Policy
  • Accept responsibility for all activities under your account

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the Site constitutes acceptance of modified Terms.

2. Age Requirement

You must be 21 years of age or older to use our Site and purchase products.

By using our Site, you represent and warrant that:

  • You are at least 21 years of age
  • You are legally permitted to purchase alcohol in your jurisdiction
  • You will provide valid government-issued photo ID at the time of pickup to verify your age

We reserve the right to refuse service to anyone who cannot provide valid proof of age. Orders placed by individuals under 21 will be cancelled without refund.

3. Account Registration

3.1 Account Creation

To make purchases or join memberships, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information to keep it accurate
  • Keep your password secure and confidential
  • Notify us immediately of any unauthorized use of your account

3.2 Account Responsibility

You are responsible for all activities that occur under your account. We are not liable for any loss or damage arising from unauthorized use of your account.

3.3 Account Termination

We reserve the right to suspend or terminate accounts that:

  • Violate these Terms
  • Engage in fraudulent activity
  • Provide false information
  • Are inactive for extended periods

4. Products and Services

4.1 Product Information

We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that:

  • Product descriptions or images are accurate, complete, or error-free
  • Products will be available at the time of your order
  • Prices are current and correct

We reserve the right to correct errors, update information, and change or update product availability at any time without prior notice.

4.2 Pricing

  • All prices are in U.S. Dollars (USD)
  • Prices are subject to change without notice
  • Promotional prices are valid for specified time periods only
  • We reserve the right to limit quantities

4.3 Product Availability

Wine and beer inventory is limited and subject to availability. If a product becomes unavailable after you place an order, we will notify you and offer:

  • A substitute product of equal or greater value (with your approval)
  • A full refund for the unavailable item(s)

5. Orders and Purchases

5.1 Order Placement

When you place an order, you are making an offer to purchase products. We reserve the right to accept or decline your order for any reason, including:

  • Product unavailability
  • Pricing errors
  • Suspected fraudulent activity
  • Failure to meet age requirements

5.2 Order Confirmation

You will receive an email confirmation when your order is placed. This confirmation does not constitute acceptance of your order—it is simply a receipt of your order details.

Acceptance occurs when we process your payment and prepare your order for pickup.

5.3 Payment

Payment is processed through Stripe, our secure payment processor. By making a purchase:

  • You authorize us to charge your payment method for the full order amount
  • You represent that you are authorized to use the payment method
  • You agree to pay all applicable taxes and fees

5.4 In-Store Pickup Only

We do not ship or deliver alcohol. All orders must be picked up at our physical location.

When picking up your order:

  • You must present a valid government-issued photo ID proving you are 21+
  • The person picking up the order must be the account holder or authorized designee
  • Orders not picked up within 30 days may be cancelled with a refund minus a 10% restocking fee

6. Memberships

6.1 Wine and Beer Club Memberships

Our membership programs include:

  • 6-Month Wine Club (1 bottle, 2 bottles, Chilled Only, Red Only)
  • 6-Month Beer Club

6.2 Membership Terms

  • Duration: Memberships are for a fixed 6-month term
  • Payment: One-time upfront payment (not recurring subscriptions)
  • Selections: Monthly curated selections available for pickup in-store
  • Pickup: Members must pick up selections monthly; missed pickups may forfeit that month's selection
  • Non-Transferable: Memberships are non-transferable except as gifts

6.3 Membership Cancellation

  • No Refunds: Membership fees are non-refundable after the first 7 days
  • 7-Day Window: Full refund available if cancelled within 7 days of purchase and no selections have been picked up
  • Early Termination: Memberships cannot be cancelled mid-term for a refund

6.4 Gift Memberships

  • Gift memberships can be purchased for others
  • Recipient must be 21+ and provide ID at first pickup
  • Gift memberships are subject to the same terms as regular memberships

7. Events and Reservations

7.1 Event Tickets

  • Event tickets are non-refundable unless the event is cancelled by us
  • Tickets are non-transferable unless otherwise stated
  • You must be 21+ to attend events serving alcohol
  • We reserve the right to refuse entry to anyone unable to provide valid ID

7.2 Reservations

  • Backroom Reservations: Free for groups up to 25 people
  • Full Shop Rental: Pricing and terms provided upon request
  • Reservations must be made by registered users
  • Cancellations must be made at least 48 hours in advance
  • No-shows may result in restrictions on future reservations

8. Returns and Refunds

8.1 Return Policy

Due to alcohol regulations, we cannot accept returns of wine or beer products once they have left our premises.

If you receive a damaged or defective product, please contact us within 24 hours of pickup. We will:

  • Inspect the product
  • Offer a replacement of equal value, or
  • Provide a full refund

8.2 Refund Policy

  • Refunds for cancelled orders will be processed within 5-10 business days
  • Refunds will be issued to the original payment method
  • Shipping or processing fees (if any) are non-refundable

8.3 Order Cancellation by Customer

  • Orders can be cancelled before they are marked "Ready for Pickup"
  • Once an order is ready for pickup, it cannot be cancelled
  • Contact us at cheers@ejswineshop.com to request cancellation

9. Reviews and User Content

9.1 Posting Reviews

By posting reviews or other content on our Site, you grant us:

  • A non-exclusive, worldwide, royalty-free license to use, reproduce, and display your content
  • The right to moderate, edit, or remove content that violates these Terms

9.2 Content Guidelines

You agree not to post content that:

  • Is false, misleading, or defamatory
  • Infringes on intellectual property rights
  • Contains profanity, hate speech, or offensive material
  • Includes personal information (yours or others')
  • Violates any laws or regulations

9.3 Review Authenticity

  • Reviews must be based on genuine personal experience
  • We prohibit fake reviews, incentivized reviews, or competitive sabotage
  • We reserve the right to remove reviews that appear inauthentic

10. Intellectual Property

10.1 Our Content

All content on our Site, including text, graphics, logos, images, and software, is owned by EJ's Wine Shop or our licensors and protected by copyright, trademark, and other laws.

10.2 Restrictions

You may not:

  • Copy, modify, or distribute our content without permission
  • Use our trademarks or logos without authorization
  • Scrape, data mine, or use automated tools to access our Site
  • Reverse engineer any aspect of our Site or services

10.3 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our Site for personal, non-commercial purposes only.

11. Prohibited Uses

You agree not to:

  • Use our Site for any illegal purpose or in violation of any laws
  • Purchase alcohol for resale or distribution
  • Purchase alcohol for individuals under 21
  • Impersonate any person or entity
  • Interfere with or disrupt our Site or servers
  • Attempt to gain unauthorized access to any part of our Site
  • Upload viruses, malware, or other harmful code
  • Harass, threaten, or harm others
  • Use our Site to send spam or unsolicited communications

12. Disclaimers and Limitation of Liability

12.1 No Warranties

OUR SITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

We disclaim all warranties, including but not limited to:

  • Merchantability and fitness for a particular purpose
  • Accuracy, reliability, or completeness of content
  • Uninterrupted or error-free service
  • Security or freedom from viruses

12.2 Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, EJ'S WINE SHOP SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF OUR SITE OR SERVICES.

Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

12.3 Alcohol Consumption Disclaimer

We are not responsible for any harm, injury, or damages resulting from the consumption of alcohol purchased from us. Please drink responsibly and never drink and drive.

13. Indemnification

You agree to indemnify, defend, and hold harmless EJ's Wine Shop, its owners, employees, and agents from any claims, damages, losses, or expenses (including attorney's fees) arising from:

  • Your use of our Site or services
  • Your violation of these Terms
  • Your violation of any rights of another person or entity
  • Your provision of false or misleading information

14. Governing Law and Disputes

14.1 Governing Law

These Terms are governed by the laws of the State of [Your State], without regard to its conflict of law provisions.

14.2 Dispute Resolution

Any disputes arising from these Terms or your use of our Site shall be resolved through:

  1. Informal Resolution: Contact us first at cheers@ejswineshop.com to attempt to resolve the issue
  2. Mediation: If informal resolution fails, parties agree to attempt mediation
  3. Binding Arbitration: If mediation fails, disputes will be resolved through binding arbitration (except where prohibited by law)

14.3 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

14.4 Jurisdiction

You agree to submit to the personal jurisdiction of courts located in [Your County/State] for any actions not subject to arbitration.

15. Third-Party Services

Our Site uses third-party services, including:

We are not responsible for the privacy practices or terms of these third-party services. Please review their policies independently.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and EJ's Wine Shop regarding your use of our Site and supersede all prior agreements.

18. Contact Information

If you have questions about these Terms, please contact us:

EJ's Wine Shop & Tasting Room
Email: cheers@ejswineshop.com
Phone: (555) 555-5555
Address: [Your Physical Address]

By using EJ's Wine Shop, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. Last updated: November 6, 2025.